Terms and conditions

Terms and conditions

Welcome to charkhashilp enterprises private limited. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. Introduction

• These terms and conditions govern your use of charkhashilp, an online platform for purchasing apparel, accessories, Flag and skin care products. By using this website, you accept these terms in full.
• If you disagree with any part of these terms, you should not use our website.

2. Eligibility

• You must be at least 18 years old or have the permission of a guardian to make purchases from our website.
• By using our website, you represent that you meet the age requirement.

3. User Account

• You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
• We reserve the right to terminate accounts, cancel orders, or refuse service at our sole discretion.

4. Product Information

• We strive to provide accurate descriptions and images of our products. However, slight variations in color, texture, and appearance may occur due to photography, lighting, and monitor display settings.
• Charkhashilp does not warrant that product descriptions or other content are accurate, complete, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

5. Pricing and Payment

• Prices for products are subject to change without notice.
• We reserve the right to correct any pricing errors that may occur. If a product is listed at an incorrect price, we may cancel your order and notify you of the cancellation.
• Payment can be made by credit/debit card, UPI, or any other payment method specified on our website.

6. Order Acceptance and Cancellation

• Once you place an order, it is considered an offer to purchase. We reserve the right to accept or decline your order for any reason.
• If we cancel your order, any payment made will be refunded.

7. Shipping and Delivery

• Shipping times and fees may vary depending on your location. We strive to deliver orders promptly, but we cannot guarantee delivery dates.
• Any customs fees, duties, or taxes are the responsibility of the customer.

8. Return and Refund Policy

• Please refer to our Return and Refund Policy https://charkhashilp.com/refund_returns/ for information on returns, exchanges, and refunds.
• Items must be returned in their original condition within the specified time frame to qualify for a refund.

9. Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of charkhashilp and protected by copyright, trademark, and other intellectual property laws.
• You may not use our content without our written permission.

10. User Conduct

• You agree not to use the website in a manner that could damage, disable, overburden, or impair our servers or networks.
• You are prohibited from uploading or sharing content that is unlawful, harmful, or infringes on any third-party rights.

11. Disclaimer of Warranties and Limitation of Liability

• Our website and all products and services are provided “as is” and “as available” without any warranty of any kind.
• charkhashilp is not liable for any damages, losses, or injuries arising from the use of our website or products, except as required by law.

12. Changes to Terms

• We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.

13. Contact Information

For questions or concerns, please contact us at [Contact@charkhashilp.in].