Privacy Policy

Effective Date: [1/11/2024]

Welcome to charkhashilp . We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, mailing address, phone number, and payment information (such as credit card details) when you make a purchase or create an account on our website.
• Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling.
• To Improve Our Services: We analyze usage data to improve our website, products, and services.
• To Communicate with You: We may send you emails about your orders, updates, promotions, and other relevant information. You can opt-out of these communications at any time.
• To Personalize Your Experience: We use your information to personalize your shopping experience and recommend products that may interest you.
• To Ensure Security: We use your information to protect against fraud and ensure the security of our website and your account.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Choices

• Account Information: You can update or delete your account information at any time by logging into your account.
• Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe link in the email or by contacting us directly.
• Cookies: You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Floor-1,Jyoti market,udaini more,jaganpura road,patna, Bihar-804453, IND

contact@charkhashilp.in

+919324797101

Thank you for trusting charkhashilp with your shopping experience.